Cancellation Policy
Cancellation Policy
I understand that sometimes accidents happen, and lessons may not be able to take place as planned. Therefore, I have outlined the following cancellation policies to help manage these situations:
๐ฐ Non-Refundable Fees:
All fees are non-refundable. If a lesson is cancelled within 24 hours of its scheduled time, there is no option to rearrange it.
๐Fee Waiver Opportunities:
I understand that unforeseen circumstances can arise. Therefore, I offer two opportunities each academic year (1st September to 31st August) to waive the cancellation fee for lessons cancelled within 24 hours.
๐ซ No-Show Policy:
In the case of a no-show (not attending the lesson without prior notification), the full lesson fee will be charged. The two fee-waiving opportunities do not apply to no-shows.
๐ Academic Year Definition:
The academic year is defined as starting on 1st September and ending on 31st August of the following year.
๐ How to Cancel:
Please provide notice of cancellation as soon as possible to avoid fees and to utilise the fee-waiving opportunities effectively.
๐ Contact Information:
For cancellations and rescheduling requests, please contact me directly via phone, WhatsApp or email.